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Building a Successful Customer-Service Culture : A Guide for Library and Info…
Joyce LittleMaxine Melling

Building a Successful Customer-Service Culture : A Guide for Library and Information Managers provides practical guidance for developing and sustaining a service-oriented organizational culture wit…

Edition
-
ISBN/ISSN
1-85604-449-1
Collation
212 hlm; 22 cm
Series Title
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Call Number
020 MEL B

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